Thought of putting this in the "Mail Day" forum but I want to complain more than show off so I threw it here. Way back in June of 2009 (almost 3 years ago) I redeemed a 2008 National Treasures Chris Johnson RC Auto Patch #/5. Already one of the hottest rookies out there I was excited about the pull and eager to receive it in the mail. Of course we all know how troublesome redemptions can be so I was realistic that it may take a few months to receive it but after a year and a half I decided to ask for a replacement. Nothing happened. I followed up with 2 more requests in the redemption case file as well as 2 calls to Panini but still no replacement. I let it ride for another year before pushing it again a couple times for a replacement and again got nothing.
Then this morning, less than 2 months shy of waiting 3 years for this thing, it arrived at my doorstep unannounced. The file showed "closed" but no notification was sent out. So I opened it up and after 3 years of waiting I received the card I was waiting for...
with a sticker auto!!
Seriously, 3 years for a sticker auto that they could have slapped on there a week after receiving the request? Needless to say I followed up with them about not being to happy about the result and asking for a good will gesture to be sent my way. Not holding my breath but felt I needed to. Don't get me wrong, I'm glad to get the card but it's not what I was expecting after all this time.