...I think...you can call me a newbie in this area, but I thought the email was kinda cool.
"Your recent Donruss Contest request has been shipped.
These are the details of your request:
2005 Donruss Gridiron Gear (NPN)
No Purchase Necessary
*Please note you may receive a card that is not the exact card you originally requested. In the event the card(s) you originally requested is not available, it is our policy to replace it with a random card of equal value. We currently use the Beckett price guide to assess the value for all of our products. You can view our Card Replacement policy by clicking on the link provided at the bottom of this email.
Please do not respond to this email for any new requests as this is an automated tool. If you have any additional questions or concerns, please check our FAQ section on http://www.donruss.com for answers to many of the most commonly asked questions.
If you need to contact us, please use the Customer Service contact form on http://www.donruss.com and include your Customer Id from the subject of this email. Using this form to submit your requests is the fastest way to communicate with us. These "on-line" requests are entered directly into our system and worked in priority order by our representatives.
Donruss Playoff LP
Card Replacement Policy - http://www.donruss.com/custserv.cfm
Frequently Asked Questions - http://www.donruss.com/faq.html"