Contests and Giveaways
  Hobby Headlines
  Hobby Articles
  Box Breaks
  Product Reviews
  Collector Corner
  Sports Cards
  Non-Sports Cards
  Contact Us
  NPN Offers
  Price Guides
  Card Calendar
  Show Calendar
  Team Addresses
  Collecting Tips
Custom Search

Welcome, Guest. The Collector Zone is a free community for trading card collectors - both sports and non-sports. There are forums for all of the major sports, non-sports, autographs and other hobby-related information. In addition, there are areas to trade, buy and sell with other collectors. Our members have now completed over 48,125 collector-to-collector transactions using our easy-to-use Transaction Manager.

With over 30,500 collectors and over 2,750,000 posts, there's plenty of ways to get involved with the other members - either in discussions or with trading. So, are you ready to join and start meeting other collectors?

If you're not a member, click here: Register

If you're already a member, login here:

[ Outline ] · Standard · Linear+

> New Upper Deck return policy, All packages must have a case number!

post Feb 3 2010, 06:35 PM
Post #1

Group Icon

Posts: 36,753
Joined: 4-April 05
First Name: Brian
Transactions: 1541
(View: Pending | Failed)

eBay: northicehero99


Trader of the Year - 2007, 2008; Trader of the Month - Aug. '05, Oct. '06, Jan. '07, Jul. '07, January 2010 Pack Pull of the Month Member of trhe Month March 2012

View Gallery

View Trading and Marketplace Topics

Create Transaction

Received a letter with some replacements stating UD has changed it's policy regarding damaged cards/replacements.

The new policy is that all packages sent to UD must have a case number on the outside of the package. Any not containing a case number will be returned to the sender. Call 1-800-873-7332 to speak to a Customer Service representative to get a case number.

Here is a scan of the letter:

Just wanted to make everyone aware of this change in UD's policy.

MLB Team:
NFL Team:
NHL Team:
User is offlinePMProfile Card
Go to the top of the page
+Quote Post

Posts in this topic
northicehero99   New Upper Deck return policy   Feb 3 2010, 06:35 PM
Gadsden86   That is dumb. But what else can UD do to make the ...   Feb 3 2010, 06:53 PM
sahetu   Makes sense to me, in a way. At least they have a ...   Feb 3 2010, 07:31 PM
moparcudaz   ahh i see! another hoop to jump through. :D ...   Feb 3 2010, 07:42 PM
sebredsox24   I agree, it doesn't matter the amount of rule...   Feb 3 2010, 11:07 PM
northicehero99   My only thought on this is it would be nice if the...   Feb 4 2010, 07:38 AM
urbanmonk   Let alone the hold time online to reach a person...   Feb 4 2010, 01:09 PM
DawgPounder   Sent in a replacement to UD at the end of October ...   Feb 4 2010, 01:19 PM
northicehero99   Yes I think the DLP way is the best, at least you...   Feb 5 2010, 07:25 AM
jaderock   Asinine   Feb 13 2010, 07:56 PM
batman1641   I will give UD some points for trying something ne...   Feb 26 2010, 09:15 PM
marcus42   I was wondering where this thread went. I got a ca...   Feb 26 2010, 10:17 PM
flea   So I have to phone America be put on hold & ch...   Feb 27 2010, 01:40 PM
Beavers98   Yikes, more ######..   Apr 17 2010, 07:46 PM
mikejohnj   Doesn't surprise me one bit. They have a bunch...   Sep 14 2010, 01:32 AM
maple19   I won a 08/09 SPX Trios Football 4/5 Only Damage r...   Mar 8 2011, 04:24 PM
THUNDER9   HERE IS TOPPS LATEST SNAFU - http://i171.photob...   Mar 8 2011, 05:06 PM
northicehero99   That is nice of them. Maybe they should have jus...   Mar 8 2011, 05:56 PM
Zimbow   I'm in the same boat as you, thunder. I have...   Mar 8 2011, 06:32 PM
jaderock   That was not right by Topps   Mar 8 2011, 06:09 PM
dielonthug   Not to add salt to the wound, but it also looks li...   Mar 8 2011, 07:02 PM
edgerrin32   Yea I thought that about the window as well! A...   Mar 8 2011, 08:51 PM
THUNDER9   I noticed the same thing when I posted - Yeah, ...   Mar 8 2011, 09:55 PM

Reply to this topicTopic OptionsStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

Lo-Fi Version Time: 30th November 2015 - 08:55 AM



BCW Supplies

Copyright 2000-2014 Trading Card Central. All rights reserved.   Advertise  Partners  Links  About Us  Contact Us