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Basketball Group Break #2, Full! Boxes on the way!
Karlitos Way |
Nov 11 2009, 10:05 PM
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Posts: 663
Joined: 27-September 06
From: Cleveland
Transactions: 41 (View: Pending | Failed)
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QUOTE(MWS @ Nov 10 2009, 01:40 PM) Good customer service would overnight, or at least send out the following day. Not to nitpick, but if you want good customer service which bends over and overnights a package to you every time there is a mistake then be prepared to pay at least full dollar on top of each box price so they have a "mistake fund" for those incidents. Now that may not seem like much... BUT. In the world of selling boxes of cards a dollar is a HUGE difference. Especially when trying to keep customers who are intelligent enough to do some shopping around to find the best price (us). With that in mind, if they do what you say they should do we probably wouldn't be buying boxes off of them. Now, I'm not saying its right, but you have to look at it from their perspective. Nobody that sells cards would want bad publicity like this. I would venture to say we can take solace in the person that forgot to pack that box is either on suspension or fired. This is most likely a VERY rare occurance. Waiting a week is fine by me and I think most people will agree when taking into account the fact that if we keep shopping here we'll ALL save money in the long run. Just my 2 cents.
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