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Posted by: northicehero99 Jan 24 2009, 12:51 PM

Got this in my inbox today:

Online Redemption Change of Address

Due to a temporary glitch in our new redemption system, any codes placed within the redemption system before November 6th, 2008 will retain the original address submitted despite any alterations made to the address online after November 6th. If you have submitted codes before November 6th AND altered your address in the system after November 6th, you will need to contact consumer relations to change your address manually.

Any address changes submitted online after November 6th, 2008 will appropriately update any of your current or future redemptions, and calling consumer relations will be unecessary. Any redemptions mailed directly to Topps will continue to require a manual change of address request by phone or email.

If you require a manual address alteration to your account, please call our customer service number at 1800 489 9149 from 8:30am to 4:30pm EST or send an email to support@etopps.com. We will verify your mailing address for your outstanding redemptions and make manual changes to any incorrect information that may exist in our database.

Just wanted to post this in case a member has redemptions and has changed their address.

Posted by: Tarasadie17 Jan 25 2009, 04:07 PM

That is good to know...

Posted by: NYStateOfMind1976 Feb 17 2009, 03:26 PM

Good info. Thanks

Posted by: Icrackwax Feb 17 2009, 05:43 PM

Thanks good to know for the future.

Posted by: ffman Feb 17 2009, 08:05 PM

On another note Topps is horribly slow with their NBA Topps Finest rookie redemptions.

I redeemed one online on 11/20/08 - it now tells me the card is expected to ship 30 weeks AFTER the redemption date - that's over half a year!

Posted by: DennisRSWanjr Feb 17 2009, 08:32 PM

your right topps is really bad with getting things out quickly

Posted by: DennisRSWanjr Feb 17 2009, 08:34 PM

your right topps is really bad with getting things out
they can do a much better job  in that area

Posted by: northicehero99 Feb 17 2009, 09:06 PM

On another note Topps is horribly slow with their NBA Topps Finest rookie redemptions.

I redeemed one online on 11/20/08 - it now tells me the card is expected to ship 30 weeks AFTER the redemption date - that's over half a year!

Posted by: bulldogbaseballcardz Apr 2 2009, 12:17 PM

I finally got my Red Hot Rookie Redemption. I did it back in about June I think,