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> Things Overheard at the Shop......2012......, New Location.....Same Crazy People.....

dodgerblue38501
post Apr 10 2012, 11:00 PM
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Each year for the last 3 or 4 years I have started a thread in this very forum on this site outlining the often times ridiculous, insane, outlandish, and down right crazy things that customers have said at my shop. There have been some real doozies over the years. Many of these encounters have left me with a look of....... blink.gif Others have provided us all with hours of entertainment. There have been tall tales of safety deposit boxes filled to the brim with autographed Babe Ruth rookie cards and other rare treasures. There have been many silly questions that have proven that while the customer may always be right, they often times still have no idea what they are talking about. These stories are meant to give everyone a chuckle and even more, a look inside the things that dealers have to go through on a daily basis. For every good solid educated customer that knows sports and sports collectibles, there are 10 that have no idea if a football is pumped or stuffed but who are more than happy to talk to you about everything and anything. Mark Twain once said, "I prefer to remain silent and appear to be a fool, than to open my mouth and remove all doubt". I'll be honest, I don't know anything about how to fly an airplane, so you won't catch me having a conversation about my piloting skills. Still, some of these customers relish the opportunity to educate me about the world of sports collectibles. Luckily, I have learned a lot in my 25 years in the hobby, but I know I still have a lot to learn smile.gif If you are new to this site and haven't followed the saga, I linked the past threads below. Now its time to sit back and enjoy the latest installment of Things Overheard at the Shop.......2012 edition.

Things Overheard at the Shop.....2009

Things Overheard at the Shop.....2010

Things Overheard at the Shop.....2011


Two weeks ago I relocated my shop to a new mall that was recently renovated and reopened after being empty for the past 7 or 8 years. This place is right on the very busy I-40 corridor between Nashville and Knoxville. The location could not be more perfect. Local traffic studies put thousands of cars per day passing by this area. I already love it. My previous location was out of the way and I had to work non-stop to establish myself and build up a client base. It's hard to believe but I made it work at that location for 10 years !!! I had been ready to make the move to a better spot for years now, it just had to be the right opportunity and the right situation. I got a U-Haul and a buddy to help me and we carefully loaded and unloaded my entire shop inventory all in one day. My new shop looks like a disaster zone behind the counter but the storefront is coming together nicely. The first two weekends at the new location have been awesome. I have already met more knowledgeable sports fans in two weeks there than I did in 10 years at the other place. The 2 locations are only about 11 miles apart but they are like different worlds. Nonetheless, I still have met some folks that will no doubt provide me with lots of material for this thread in the coming months. The first 2 memorable encounters from my first 2 weeks are outlined below. Read at your own risk. Once you start reading, there's no turning back wink.gif


My very first weekend at my new location came and went without much of the strange and unusual encounters that I had become accustomed to at my previous locale. Sunday evening just before closing time, a guy about my age came in walking with a cane. I greeted him and we exchanged hellos. He seemed like a fairly normal guy. Surely, he wouldn't ruin my perfect game? He wouldn't spoil my shutout this close to end of the business day? I had made it through my grand opening with only positive experiences. No crazy stories or tall tales or ridiculous questions. My high school English teacher had a saying, "If it seems to good to be true, hey baby, it ain't true!" I should have known my streak would come to an end sooner rather than later. The guy looked around and then it began....."Do you have any Michael Jordan cards?" he asked. "I sure do. What type cards are you looking for?" I questioned. "I have a card of his and I'm not sure what it is worth" he continued. "I have never seen another one like it" he affirmed. My mind began racing, oh boy, we are about to go off the tracks, I just know it. "It is the one where he is dunking the ball" he stated with a straight face. There it is folks! I knew it was coming! This guy has the card where Michael Jordan is pictured dunking the basketball. You know Jordan rarely did that, so this MUST be valuable! "I think it is from 1989" he continued. "I would just have to see it and then I could give you an idea of what it might be worth" I replied. "It is put up" he nodded. "I've got it in my safe with my rare Emmitt Smith gold card" he said. "Do you know what that Emmitt card might be worth?" he asked. "It is 14 karat gold" he continued. "It is the one that shows him running with the football" he confirmed. Oh no he didn't! There it is again! I knew it! Emmitt only made a living running the football. Why would he ever be pictured on a trading card doing such a crazy thing? "I would just need to see that one too" I said filled with a familiar feeling of deja vu. The guy poked around for a few more minutes. He may have mumbled some other things but by that time I was tuned out. He shuffled off and I thanked him for coming by. Mostly I was just thankful for his contribution to this thread as the very first entry of 2012 !!!

Last weekend a couple teenagers came in. They were blown away by each and every item they saw. They were filled with the usual questions......"Do you buy cards?", "Are these autographs really signed?", "Is this card $10 or $5 because it has 2 prices on it?" You know the usual stuff rolleyes.gif One of the kids who had a nice set of Bama Bangs covering half of his face, declared that he loved the game of basketball. Before you know it that had turned into a game of 50 questions, all of which began with, "Do you have any cards of (insert basketball player here) ?" After showing the kid my selection of base, inserts, RCs, and GUs of every player he asked about, he was ready to make a purchase. You see this kid had wasted a good 2 hours of my time and now he was about to reward me with.......$2.00........in dimes and nickels. mad.gif I could tell from our conversation that he knew very little about basketball and even less about cards but he was determined to spend his $2.00 in change and he was prepared to go ask his mother for as much as another $1.00 if necessary. His sidekick was of the same ilk. Very little knowledge about sports or cards or life in general. He disappeared for a few minutes and returned to ask the question of the day....."Do you have any cards of Mickey Rooney?" unsure.gif Now I was without a shadow of a doubt certain that he had no interest in any Donruss Americana cards so I assumed that he was perhaps looking for another Mickey that some sports fans may have heard of. "You mean Mickey Mantle?" I asked. "I don't know his name. My mom said he was some famous baseball player or something." ohmy.gif "I'm sure she meant Mickey Mantle" I affirmed as I showed him a stack of modern Mantle base and inserts. "I'll be right back the kid said" as he disappeared again. He then returned with $1.00 of his own, and be still my heart....he even had paper money! He picked out a Mantle base card and left. He then returned several more times asking each time for a different baseball legend whom his mother had told him about. All in all I made about $8.00 off these 2 kids for a couple hours of aggravation and frustration. The best part is that they both said they would be back every weekend. Maybe I can teach them a thing or two and they may even turn into solid members of our hobby. Who am I kidding, I hate to say it but I miss Packlets already....... laugh.gif

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Gforce083
post Apr 10 2012, 11:07 PM
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Packlets!!!!

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SFGiants
post Apr 11 2012, 12:42 AM
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Congrats on the new locale! Great read as always, but refering to the previous post, did you let packlets know you were moving?

Jerad



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tyrodsports
post Apr 11 2012, 06:59 AM
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Please don't take this the wrong way, but aren't we always saying that we need to get kids interested in collecting to save our hobby? It seems that this kid was excited and even gave you all that he had and got more?



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19th Century Indiana Jones
post Apr 11 2012, 07:22 AM
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Okay, now I HAVE to visit and spend a day or two at your new locale!


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Collect for pleasure and you will always find happiness.

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post Apr 11 2012, 07:43 AM
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Congrats on the new location, can't wait to hear more.


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dodgerblue38501
post Apr 11 2012, 08:16 AM
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QUOTE(tyrodsports @ Apr 11 2012, 05:59 AM)
Please don't take this the wrong way, but aren't we always saying that we need to get kids interested in collecting to save our hobby?  It seems that this kid was excited and even gave you all that he had and got more?
*



Absolutely! That is exactly why I was patient with them, showed them everything they asked to see, and tried to teach them about some of the older players like Mickey Rooney....er Mickey Mouse......er Mickey Mantle. Hopefully they will turn into solid members of our hobby. It's still not fun to jump through hoops for a couple bucks but hopefully it is the start of something better with them. I wouldn't bet on it as I have seen this same scenario many many times over the years, but I can still hope.

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dodgerblue38501
post Apr 11 2012, 08:21 AM
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QUOTE(SFGiants @ Apr 10 2012, 11:42 PM)
Congrats on the new locale! Great read as always, but refering to the previous post, did you let packlets know you were moving?

Jerad
*



I didn't have to......he was there before I was!!! laugh.gif His mom has a storefront down the hall. He proudly presented me with a coupon for 10% off at "Stiches", the store in the mall that sells jerseys and hats. Of course, I'm not really into hip hop fashion so I have no use for a straight bill pink and flourescent green Dodgers hat but I appreciated the gesture nonetheless. Packlets is growing up right before our eyes. cool.gif

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sschind
post Apr 11 2012, 04:05 PM
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QUOTE(19th Century Indiana Jones @ Apr 11 2012, 07:22 AM)
Okay, now I HAVE to visit and spend a day or two at your new locale!
*




Just make sure you ask the right questions and spend more than $8.00 or you could find yourself the subject of a post on here.



Its a joke people. I'm in retail I know exactly what Chad means.


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tyrodsports
post Apr 11 2012, 06:30 PM
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QUOTE(dodgerblue38501 @ Apr 11 2012, 08:16 AM)
Absolutely! That is exactly why I was patient with them, showed them everything they asked to see, and tried to teach them about some of the older players like Mickey Rooney....er Mickey Mouse......er Mickey Mantle. Hopefully they will turn into solid members of our hobby. It's still not fun to jump through hoops for a couple bucks but hopefully it is the start of something better with them. I wouldn't bet on it as I have seen this same scenario many many times over the years, but I can still hope.
*



Awesome, now can you tell me how much my one of a kind 89 pro set Barry Sanders is worth. I think it's ultra rare because he is in a lions uniform. Congrats on your new store



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finestkind
post Apr 11 2012, 06:55 PM
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Chad, congrats on the new store. You have far more patience than I would ever have in my life. Mark Twain never uttered these words of wisdom. It might be that he wasn't from Boston. "Everyone's an idiot until proven other wise. Some people keep on proving it." tongue.gif

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dodgerblue38501
post Apr 12 2012, 03:28 PM
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I just found out that the local cable TV series, "Tennessee Back Roads" will be filming at our mall this Saturday. Hopefully I will get some air time and maybe some free publicity smile.gif

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post Apr 12 2012, 10:24 PM
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Great start to volume 4! Mickey Rooney! Isn't he a newsman..biggrin.gif



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Gforce083
post Apr 13 2012, 09:35 AM
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I would pay Packlets $20 to hang at your store all day Saturday so I can have a shot at seeing him on TV!

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dodgerblue38501
post Apr 19 2012, 11:57 AM
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Time for an update from last weekend. Sad to say I saw no TV cameras or air time. I guess I will have to wait for my 15 minutes of fame. Not much new in the strange or unusual question department. Same old same old, "Do you buy cards?", "Are these real autographs?", "Do you have a shop somewhere else?"....you know the usual.

I did have a return visit from a new "customer" that purchased several mid-late 70s Carl Yastrzemski cards from me a few weeks ago for $25.00. I didn't recognize the guy. He looked a bit different with a Lenny Dykstra sized chew of tobacco in his jaw. He strolled in and said, "You get any Carls?". It took me a second to realize what he said. "What's that?" I answered. "Did you get any more Carl Yastrzemski cards. I bet you are stocked up on him now" the guy continued with a sheepish grin. I absolutely detest the idea that I am so desperate to sell something that the moment someone asks for a particular product or player that I can't wait to rush home and "stock up" on that merchandise. I'm not sure why people feel this way but it has been a prevailing theme over the years. Anyway, I informed the guy that I didn't have any new Yaz cards at the moment. "All your cards are authentic?" the guy asked. Any high hopes I had of an intelligent enthusiastic new customer went right down the drain. I guess he had second thoughts about those fake looking 1973-1979 Topps cards I sold him. dry.gif I informed him that everything I sell is 100% authentic and original and he should have no worries. "I'll just check back with you then" the guy concluded as he shot out the door. Let's just say while I appreciate the business, I'm not going out of my way to find any nice early 60s Yaz cards with a little steeper price tag.

The next somehwat interesting encounter occured when a woman came in with her mother. The woman had a shaved head, Marine Corps hat, and was sporting some serious ink on her arms. "Do you have any Babe Ruth cards?" she asked. Now this is another question that I get asked a LOT, usually by children. "I have some modern Ruth cards. Would you like to see them?" I asked. "Yes, please. I collect Babe Ruth and Luke Gehrig." she continued. unsure.gif "Wow, you picked two of the most expensive guys to collect. " I continued. "Yeah, I love the old Yankees like Babe and Luke." she said as she looked through the assortment of Ruth cards I showed her. "I have some Gehrig cards also" I stated. "Can I see those?" she asked. I placed the stack of Gehrig base and inserts in front of her. For the next few minutes I watched as she went through each stack card by card and said aloud, "I have this one", "Ooooh I don't have that one", "I have this one", "Wow I need that one", "I don't know if I have that one", and on and on and on and on. When she finished I said, "If you like old Yankees players I have quite a few cards of Joe Dimaggio, Mickey Mantle, Yogi Berra, Whitey Ford, and others". "Nah, I only collect the GOOD Yankees" she stressed to me. blink.gif She made her $8.00 purchase of Babe Ruth and the great Luke Gehrig cards and away she went leaving me with lots of BAD players like Dimaggio, Mantle, etc. smile.gif

What will next weekend bring? There is never a dull moment......that is for sure.

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tyrodsports
post Apr 19 2012, 12:09 PM
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should have traded for those crappy players, lol



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Gforce083
post Apr 19 2012, 12:36 PM
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So we hear the stories of the nickel and dimers... does anyone come in a drop some serious cash! Maybe not as entertaining as the lowballers but I'd get excited to hear about someone buying some high dollar inventory.

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dodgerblue38501
post Apr 19 2012, 01:07 PM
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QUOTE(Gforce083 @ Apr 19 2012, 11:36 AM)
So we hear the stories of the nickel and dimers... does anyone come in a drop some serious cash! Maybe not as entertaining as the lowballers but I'd get excited to hear about someone buying some high dollar inventory.
*



Yes they do G! Unfortunately, there just isn't enough high rollers to go with the nickel and dimers! The largest single sale I have had recently is $1,300. That was for various autographs. There are a few customers that visit every weekend that can be counted on for $300 - $500 per visit. Most people fall somewhere in between. I'd say the average purchase is around $40.

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finestkind
post Apr 19 2012, 05:10 PM
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QUOTE(dodgerblue38501 @ Apr 19 2012, 01:07 PM)
I'd say the average purchase is around $40.
*





That's my lunch money for the week. laugh.gif

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dodgerblue38501
post Apr 19 2012, 06:04 PM
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QUOTE(finestkind @ Apr 19 2012, 04:10 PM)
That's my lunch money for the week.  laugh.gif
*



I say that only because the couple big spenders bring up the average for the folks who typically spend $20 or less. Actually, that would be an interesting study. If I have time this weekend I may crunch some numbers and get an answer for everyone.

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