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> Topps Online redemption, Address change email information

northicehero99
post Jan 24 2009, 12:51 PM
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Got this in my inbox today:

Online Redemption Change of Address

Due to a temporary glitch in our new redemption system, any codes placed within the redemption system before November 6th, 2008 will retain the original address submitted despite any alterations made to the address online after November 6th. If you have submitted codes before November 6th AND altered your address in the system after November 6th, you will need to contact consumer relations to change your address manually.

Any address changes submitted online after November 6th, 2008 will appropriately update any of your current or future redemptions, and calling consumer relations will be unecessary. Any redemptions mailed directly to Topps will continue to require a manual change of address request by phone or email.

If you require a manual address alteration to your account, please call our customer service number at 1800 489 9149 from 8:30am to 4:30pm EST or send an email to support@etopps.com. We will verify your mailing address for your outstanding redemptions and make manual changes to any incorrect information that may exist in our database.

Just wanted to post this in case a member has redemptions and has changed their address.



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Tarasadie17
post Jan 25 2009, 04:07 PM
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That is good to know...


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NYStateOfMind1976
post Feb 17 2009, 03:26 PM
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Good info. Thanks


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Icrackwax
post Feb 17 2009, 05:43 PM
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Thanks good to know for the future.


Bring me your Stan Musial and St. Louis Cardinals!!

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ffman
post Feb 17 2009, 08:05 PM
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On another note Topps is horribly slow with their NBA Topps Finest rookie redemptions.

I redeemed one online on 11/20/08 - it now tells me the card is expected to ship 30 weeks AFTER the redemption date - that's over half a year!


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DennisRSWanjr
post Feb 17 2009, 08:32 PM
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your right topps is really bad with getting things out quickly

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DennisRSWanjr
post Feb 17 2009, 08:34 PM
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QUOTE(DennisRSWanjr @ Feb 17 2009, 09:32 PM)
your right topps is really bad with getting things out
they can do a much better job  in that area
*



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northicehero99
post Feb 17 2009, 09:06 PM
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QUOTE(ffman @ Feb 17 2009, 08:05 PM)
On another note Topps is horribly slow with their NBA Topps Finest rookie redemptions.

I redeemed one online on 11/20/08 - it now tells me the card is expected to ship 30 weeks AFTER the redemption date - that's over half a year!
*


I am still waiting on Red Hot Rookie redeemers that I did back in August.



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bulldogbaseballcardz
post Apr 2 2009, 12:17 PM
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I finally got my Red Hot Rookie Redemption. I did it back in about June I think,


Looking for all Stl Cardinal GU and Autos also any Roger Maris

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