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Collector Zone _ Pack Pulls _ Upper Deck stands by it's product and customers

Posted by: ty4orce Oct 29 2013, 12:01 AM

I am not sure I am in the right place for this one but here goes I had an issue with a box I had purchased of SP Authentic football and got in touch with upper deck .....I have to say they had went out of their way.....here is what they had sent along with a few lose packs .....
user posted image

Posted by: ty4orce Oct 29 2013, 12:03 AM

user posted image

They really went out of their way in my opinion ......
Thoughts and comments always welcomed

Posted by: northicehero99 Oct 29 2013, 05:33 AM

Wow, a few more and they would have probably sent you every card in the factory. That is way more than I would have expected.

Posted by: aceecards Oct 29 2013, 08:43 AM

wow nice stuff

Posted by: redwing40 Oct 29 2013, 01:18 PM

Nice!

Posted by: ty4orce Oct 29 2013, 01:36 PM

@northicehero99....I was shocked when I received the package......Upper Deck has always been super fantastic with any issues I had .....their customer service has always been 100 + %.....figure it is time for me to give back a little I will work on a few pieces to send them it has been quite some time since I had sent them anything which has always been a plus for me...
Thanks for the comments....

Posted by: THUNDER9 Oct 29 2013, 08:48 PM

Always nice to hear of a positive experience with customer service. Thanks for sharing! Let me know if you want to move the Ducks auto, a friend of my 5th grade daughter likes them.

Posted by: NYStateOfMind1976 Nov 21 2013, 11:40 PM

Wow, you did quite well. Congrats

Posted by: tj4eck Nov 21 2013, 11:46 PM

Some nice cards!
Also if the tuinei is available pm me