OK folks.
I keep seeing posts about what's wrong with TCC. I can't say that I disagree with many of the comments.
However, what I'd like to see is some suggestions about how to make things better.
I'll start off with a couple:
Bring back the trade-a-thon.
Pack pull of the month.
Let's hear what you have to say!
Contests never hurt, but it would be better if we could get some manufacturer sponsored contests.
Email blasts of things going on - hot topics?
The biggest suggestion I can think of would be to find out what is causing the viruses to keep coming back, and fix that first. That seems to be one of the biggest things that contributed to pushing members away. Even members who didn't actually get the virus could have grown weary of returning when so many others were complaining of it.
Also, what happened to the TCC Awards? That was always a big thing and it seems like it was just bypassed this year. Maybe because the team thought it wouldn't have been big enough? Well, in my opinion, that's no reason to have put it off. Those of us who are still here would have participated, and maybe (just maybe) someone who just checks back often might have got involved with it too. This always gave members something to look forward to, as in a little recognition, or exposure, for their collections that they may not have gotten otherwise.
Brian, bringing back the pack pull of the month is a great idea! It gives those who don't currently post their pack pulls/box breaks anymore a reason to maybe come back and do just that! There needs to be a reason for someone to come here and post, and this might help that exact thing. Heck, it sure ain't gonna hurt!
Updating the front page might be a good idea too. That's the first thing that potential new members see when they come to TCC, and at the top of that page is a MoTM announcement that hasn't been updated since January 2011. They might also notice that the latest entry in "Hobby News and Headlines" is from 2006, and the latest product review is 2009 Classics!! I'm not saying that the entire site needs an update, or a new theme. This one has worked for so long, there's no reason it still won't. What it needs, however, is some fresh content added to it.
I'm sure I could go on and on, but these are the main points that crossed my mind first.
I HATE getting the pop up about Norton when I come to this site....I'm stupid though and do keep coming on...but not as often as I would.
TCC WAS on the right track with the checklist...that's why I do more on another site anymore...it has helped me with some MONSTER trades..
I've thought about doing a Dollar Daze thing again.
But, that virus issue has to be resolved. If people are afraid to come...they won't, kind of like having the best restaurant in the hood...
I have two "gurus" running the the same
operating systems, browsers and anti-virus/malware
software as the few that have had the same
warnings/problems appear.
They are both professionals and it is costing me
a tidy sum.
They have both attempted to sign on our site for
the past three days in an effort to recreate the
warning. They have had no success at this point in time.
Collect Hard!,
RGBII
I work in the IT department of a medium sized college. I'll test out the site on different OS's and browsers there and let you guys know my findings (if any).
I don't get any warnings about a virus, and I am using Xfinity with Kapersky antivirus. I do notice however on another computer that I get a pop-up about an add-on trying to run, but I never add it. Not sure if that is virus related.
I suspect that it is within one of the ads as I don't get it everytime. The last time I got it was 8:39 PM CST tonight, even after my latest Norton update. Here is the information on it:
Name: Web Attack:Malicious Toolkit Website 9
Attacking Computer 129.121.51.246,80 ( a separate attack was 129.121.51.246/Home/Index.php)
Source Address: 129.121.51.246
Traffic Description: TCP,www-http
reported by Norton Antivirus using Internet Explorer 8
I'm running Firefox and a ad-blocker add on and have never seen it, Windows 7 with Norton.
Honestly, I never see the home page cause I have it setup to go right to the forums. But a facelift would be helpful. New members or guests would view TCC as a ghost town if they still see those old articles.
Ditto on most of what Dwight said, I don't have Norton but I run Firefox with Adblock Plus at home and at work and Never seen the virus warning.
And Ditto what 5toosweet said about having it automatically go to the forums. The only time I go to the home page now is after I have logged out of the site at work upon my next visit. Again no virus warning.
As someone else said the team needs to know WHO has gotten the warnings and virus and what system, software etc they are running or were running when they came across the warning. Maybe there should be thread somewhere or a new forum section for "Site Issues and problems". Members could post a message in that section about any issues they have and then the appropriate team "staff" check things out (ie contact various experts/gurus about the issue(s))
Someone mentioned something about "contests/prizes" along those lines there could a regular site sponsored contest/give-away. The prizes would come from member donations. That would require a team member to be the official "recipient" of the prizes and keep track of the contests. An incentive for members to send donations could be an automatic entry into the next official contest.
Earlier today about a half hour ago I was getting a MYSQL Server error. I wonder is that what these other people have gotten?
The error says this:
Warning: mysql_connect() [function.mysql-connect]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) in /home/tcc/public_html/forums/ips_kernel/class_db_mysql.php on line 120
There appears to be an error with the database.
You can try to refresh the page by clicking here.
Error Returned
mySQL error: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) mySQL error code: Date: Wednesday 07th 2012f March 2012 10:10:19 AM
We apologise for any inconvenience
Clicking the "here" to refresh only refreshed the error page didn't take you to TCC.
Forgive me if this should have been posted elsewhere, but this would be a good example of the type of "Help me I got an error" trouble messages that could be posted to a "Help" section or a "site issues" sub-forum.
It appears that it was a Server - Database error of some kind.
Richard submitted a ticket, so hopefully he will provide the details of what happened.
It was NOT a virus.....
Here's a suggestion...don't boot your most active members and top traders just because there's one CZT member they don't get along with. That might keep site activity up there.
hate to say one reason i really dont come on here much anymore is boring. seems only the same few people are making trades each month.
almost 3 years trader of the month in a row last few months was pulling teeth to get trades. went from 30 to 40 a month to 15 to 20 all with same people. think have zero pending trades a first here!!!!
trade a thon was a great contest as a former winner great idea!!!!
snake thread seems to have died and that was always having something in it new, fantasy sports leagues are zero here last few years.
love to be active here again if can get more members involved
Bob,
Posted it here because it said suggestions were needed. Whether or not it is decided by one or many, when one of the CZT is constantly harassing another member for sometimes annoying but seemingly harmless behavior until it provokes said "egregious behavior", it's a problem. Last thing I'll say on the subject.
Next suggestion, don't try to push problems over to PM when valid points which potentially affect all members are made.
Comrade Marc
alright....let me see if I can get something going that will generate a little interest!!
One thing that might not be a bad idea is to have a few of the active CZT frequent these suggestion threads and respond to some of the serious suggestions.
Take this thread, for instance. It was created by a CZT member, so it looks official. It did get a few replies, with one or two decent suggestions. However, the only suggestion that has been replied to by any member of the CZT has been the suggestion to get rid of the virus, that turned out to not even be a virus.
Even if the response is just "good idea" or "we'll discuss that one further", at least it would be something. I feel like it would go a long way with the members who do want to help breath life back into this place if the CZT would interact with them and their ideas. At least those members would know that there are at least a few people who actually can make things happen around here listening to their input, which was actually asked for.
Trader and member of the month awards??
I know when I had more time and was part of the TEAM we were working on redoing the site structure.
A more modern and updated theme.
I completely understand about the team members doing this for free and remember how much time was spent just dealing with "site business" everyday.
I was just inquiring on status.
I would say at a minimum go into teh code for now and REMOVE the member of the month headline from the spash page. Or change the verbage to just way something like " We do Member of Month here at TCC" or something. or even a coming soon. Something that keeps folks from logging in the first time and seeing a post from over a year ago.
I will drum some more stuff up and get back to the rest of you.
Adam
I definitely don't think the site needs a complete redesign, like some might suggest. This design has been working for a number of years now. It does, however, need to be kept updated. It just doesn't look good at all for it not to be.
Also, I know what you mean about the volunteer team, but at the same time this is exactly what they all chose to volunteer to do. If they didn't want to do it, they could simply say no. I don't believe there are any members of the team who truly believe they were asked to join the team so that they can just "wear the title".
Suggestions
1. Update the main page- it's already been said by numerous people, but I'll reiterate. If you don't have enough people to get the job done, recruit more. I'm sure there are still a few members here who care enough to help out.
2. For the members: Referrals, referrals, referrals. Talk to people at your LCS (if you have one); employees and customers alike. Get the word out. If you frequent other trading card sites or even ebay, GET THE WORD OUT.
3. For the members: Be active on the site. Help out where you can. Create interesting threads. Participate in other members' threads.
4. For the CZT: Provide an atmosphere that makes people want to come here and return. Unless someone is blatantly exploiting TCC or promoting an unsafe or abusive environment for the site, get out of our way and let us interact. Some of us do realize and appreciate how much you do. For those who don't, I'm sure there are a few CZT members who will gladly remind them. On the other hand, doing a lot for the site, doesn't make you God. There are and have been several members without the CZT title who have also done a lot for the site. Many of those members are now gone for one reason or another. Please, keep in mind that TCC is a service to its members; members who have many options and choose to come here.
5. If you don't want suggestions, then remove the suggestions forum.
Marc, very well written post. I agree completely with points 1-3.
Random thoughts.
I've had NO virus warnings in months.
I don't think there's anything physicaly wrong with the site at the moment.
The ads on the side bar recently have been advertising another Trade Site, one I hadn't heard of before it popped up. If I were the owner I wouldn't like that.
If there's a way to filter which Sub Fourms posts show when you "View New Posts" that would be great i.m.o. . Sometimes the 1st 2 pages are posts of Case Break sales, while these are important to the participants do we all need to see them? Not a big deal either way.
The Home page being out of date is not good i.m.o. Curently showing member of the month for Jan 2011, box reviews for 2009, Hobby headlines from 2006. Any newbies happening on the site would be lead to belive the site is no longer active and move on before checking out what's happening today. Either make the home page generic or keep it up to date.
As an radio ad (for a gun & knife show) here says every month, "Tell a buddy, bring a friend".
Add a TCC link in your My E-Bay page, there's tons of collectors out there that have never been on a trading card site, I meet them monthly at card shows.
I be back with more if I think of any.
It's good to see the discussion and suggestions taking place in this thread. This is the kind of stuff we need to see more of here.
However, I'd like to make the following comments:
1) It's one thing to make suggestions. It's quite another to try to do something to improve the site. Kudos to msw_sportscards to using the "Chain" thread to help drum up new members. Also, special recognition to Adamsharpe for bringing back the "trade-a-thon".
2) It's easy to blame volunteers for making decisions you don't like. The site has pretty high standards that were set by the founder, and the team is trying very hard to live up to them. As the CZT member who has been on the team the shortest amount of time, you should see the kind of junk we have to deal with that never makes the main forums. (Logging on at 6 am one morning and having to spend an hour deleting pictures of an overrated "singer" flipping the bird in multiple threads is no fun, let me tell you! )
3) If you have an idea you'd like to try but aren't sure if it's appropriate, feel free to PM a CZT member. Trust me, that's the kind of stuff we love dealing with!
4) On the other hand, sending a PM saying "Why don' t you do such-and-such?" isn't appreciated. If you think it's a good idea, go do it! (see item number 1)
5) Lighten up people! This hobby is supposed to be fun!
Thanks for reading. I personally appreciate every one of you! You guys (& girls) have made this site enjoyable!
The main page isn't a huge problem for me; most people never see it (I go directly to www.tradingcardcentral.com/forums).
For #4: yes, some CZT members are "strict", but that's mainly when needed due to certain problem members (NOT directed at msw or mjda) who simply can't grasp certain concepts in regards to transactions, breaking the rules, etc. If you think of a genuinely good idea and try to act on it, you won't be "punished" for it.
I agree that I would like to see the Team as a whole be more active in general - but I'm just as much to blame as anyone else (my activity level has significantly dropped over the last year or two). To get this forum back to where it once was it is going to take a group effort from the CZT and regular members alike.
I was promoting TCC at the card show I organized and got a few to look into it. It got me thinking.....what if we sent out flyers promoting the site to other show promoters in exchange for advertising their show on TCC?
We could also do craigslist.
While brain storming the card show idea maybe we should organize a mob of TCCers to hit the National and promote the site. At my show I had one of the BO mods setup at my show and he wore the BO shirt and painted his handle on the back. If we can get the shirts still maybe they could do the same at the National.
There are some really good ideas being thrown out on the table, and some motivated folks taking the lead...however, will the suggestions be addressed? It doesnt seem as if they are, ie...updating the front page? Thank you.
Also, I posted this in another thread...but felt it was relevent to repost....
"
Im still here, but I have to admit my attendance is dwindlng as well. However, I always find myself coming back because of the closeness of the TCC community. I have seen how traders have rallied around peers who have suffered tragic life events, and have also watched as we all celebrated happy moments such as children being born, moves, promotions, etc...
However, we need to do something to bring up the volume of members. In any marketing strategy, we have to find what the competitors are doing and see what is working for them. We can talk about the economy, rising gas prices, and other social turbulence; however, other sites seem to be unaffected. Immediately, I can think of two of these such sites that are still very active despite these variables that have "impacted' us.
I have always been taught to not only raise questions, but propose solutions as well.
-I think we need to market TCC. I was invited to this group when I was just poking around in some yahoo forums? It was that easy.
-Put our name out there in card shows. I went to a recent card show and a dealer asked if I deal with --------.com? I told him I did and gave him my handle, but also invited him to TCC. His response, "Never heard of it."
-Finally, we need to update our home page...I am not bashing our CZT at all. They do a great job, considering they are a volunteer force and Thanks should be given. However, when someone visits and the first thing they see is a Trader of the Month and it is from Jan 11, it doesnt show them the level of quality that we as traders are. I am a computer idiot, but am willing to help.
All and all, TCC will always be my hobby home. Now-who wants about 20K commons....lol....um...seriously, who wants em...lol"
Let's see, I posted a Contest on TCCs home page on Facebook for the 300 likes, wins a Card, had 9 likes going, and posted everyday, till I got off FB, shame, thought it was good Idea!
Posted a possible Group Submission to BGS for cards to get Graded, one response, NO!
Jackson Mi show, hung flyers every where I could, to bad I had to work, but also linked us on Craigslist at one point to get members coming here to TCC, and on other Trading sites as well, As a Newbie, I try! And will keep trying!
Think I came here reading all the post that have been made, members leaving , I'm here and been here a year, been at Sports Card Forum since 2008, 700 post, first year there still trying to reach my 20th trade, took till 2012 to reach my 114 at SCF, look at my post and trades here, I'm very happy with the site, need more kicking in here, just my opinion!
If the Team needs any recruiting, put me on that list, would love to help anyway I could.
Let me give you some information, including some stats from Google Analytics data. This data is from the last 30 days.
/forums/index.php received 11,132 unique page views. That means, 11,132 different people viewed that page within the last 30 days.
/index.php received 7,657 unique page views.
That means that for every 4 people that view the forum home page, there are almost 3 people viewing the main home page. I would hardly consider that to be a small number.
Here's another bit of information for you. Out of the top 20 pages viewed (uniques) on TCC, overall, 11 of those pages have nothing to do with the forums.
Taking the total number of unique page views from those same top 20 pages viewed, we also get these statistics. The forum pages received a total of 21,420 unique page views, while those "other pages" received a total of 27,366 unique page views.
Looking at these stats, I would say that TCC's "other pages" are absolutely just as important as, if not more so than, the forums.
Regardless of what anyone thinks of these other pages, including the home page, these stats cannot be argued with. It is clear that a LOT of people look at the home page every month.
Noticed when I'm at work and our computers had just been wiped clean of memory. I got on TCC using tradingcardcentral.com. Everytime I use that link it automatically brings me to home page, then I have to navigate to the forums. Its not just 9/10 times, its 10/10 times I view homepage first.
Are any of the suggestions that were mentioned here being talked about, thrown out, or worked on?
Here is an update from me I thought might be considered interesting.
So for years now, when I was part of the team and even now as busy guy, I have always tried to promote TCC. Team members can look back in the threads and find all the pushing,. I spread the word at shows, the fliers, my Ebay etc.. Even did some stuff on social networking sites. I say all that to mention this...
Five people I met and talked to about TCC decided to come and check out the site based on me selling it as a family environment, the quality traders here etc...
My feedback from the folks:
All five went to the main page first (As most people do) and 4 said, "do they still do MOM there?, Why is the splash pages year old?, Why have reviews for products a decade old? January 2011 really?The other just said, WOW that looks way to "busy" to keep updated"
Three guys turned around and left arguing that if they can't keep the main page current then what can I expect inside
One guy ventured in a bit and looked at the trading sections and said it was not active enough for his taste.
the other guy said he might sign up just based on my opinion.
The overriding comment is that there are so many options out there why should I give it a try. Basically saying, it might be great but it was all about first impressions to them.
I just wanted you to know what some of the first timers are saying. these are passionate collectors who love the hobby.
Is being a team member a hard job? Sure it absolutely takes time. I was a volunteer and did it but had to relinquish because of other priorities. So I am not saying you guys aren't trying. But the facts are the facts.
Now if everyone is happy with the way it is and wants to keep it this way and that is the popular decision then fine but I just want to throw it all out there.
Everyone talks about druming activity back up and I agree that would be great but if you want to then some changes need to happen.
Current members:
Incentitive either through contest or whatever? I will try and drum a contest myself.
Email blast about things going on around TCC. Everyone plugged an email in so use it.
Maybe a simple monthly newletter. It can be canned or scripted to update.
Stuff like:
Look who is trading? XXXXXXXX
Did you see who added some sweet stuff to their PC this month? XXXXXXX
Did you hear? Check out this hoby news...XXXXXXXX
Here is a good site that helps you script it
http://www.2createawebsite.com/enhance/create-newsletter.html
New member:
Active members ask to put up flier like the one I did in my B&M. Ask the shops to come and check it out.
Add it to your EBAY sigs if you care.
Facebook about it. I have been posting in social media on sites like UD, Panini, Topps etc where collectors go to get info. Heck tweet about stuff going on here.
Please please.. if you cannot update the main page go in the code and remove the box break link and delete the MOM splash. Les it better if what is there is very old. First impressions are key and ours is not good.
Attached is my draft shot of a more current TCC main page:
More current two column format.
Less is more.
Just a starting point. Not nearly done just a brainstorm session.
In the forums slide the trading section up. Should be a focal point and not have to scoll to it IMHO. That is just a flipping inside the rule set.
I will try and build a base idea of a forum site either in photoshop or maybe on a free hosting site to test out some ideas when I have time. I will call it like Adams site or something goofy to get a blueprint.
My thought here is like I have in my professional and personal life. Just because it has always been that doesn't mean that is how it should be now.
Be creative. Don't sit on it and knock it out.
"A pessimist is one who makes difficulties of his opportunities and an optimist is one who makes opportunities of his difficulties." -- Harry Truman
That is all I have for now. Take it or leave it. I will get more ideas soon as i can squeeze it in.
Adam
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Great post Adam, some real good input...
Adam,
Great post. I like the email blast idea. I have a members area on my box break site and after my Bowman release break is over next weekend, I will be sending an email blast(it'll take a simple click since there's a button for that ) to everyone who has become a member of that site. I mentioned TCC numerous times during our A&G break last night as well.
Really roughly done but maybe something like this?
I can't tell you how much I hate it when I come to the homepage and the recent topics are nothing but box break transactions... total turn off....
Can we just move the Hockey box Breaks and Hockey News to one section, along with Contest related to Hockey, and assign one MOD to handle it and maybe add extra help to update sport news, Box Breaks, Trades so forth with all sports sections, I would enjoy to click on Hockey and everything I need to know is there!
I will volunteer to make post on NHL News, trades, playoff stats and offer other topic's on Hockey on one section!
Think this will break down everything on the Home page as Just Box Break Central
I have been a member here for a little while, and to be honest, I don't think people are on here trading anymore like they were a few years ago, because it is not updated. The front page has said the member of the month was Osmond like from January of 2011. If I was a new member, I would leave, since it is 2012 and May. Someone should just delete it, I mean it looks like there hasn't been someone on the site since January of 2011.
JUST SAYING?
CZT, thoughts?
Can you let us know what, if anything is being done with concerns or is it to swamped currently keeping up with regualr tasks?
Love to hear thoughts?
The team is working on the Home Page issue.
Unfortunately, it is not as easy as it seems.
Stay tuned!
A new TCC Team, with some of the team not on or went some where esle, maybe time for a change, get some new team leadership on this site, with new idea's to give this site a face lift! Step down if you don't care to make a effort for this site and let other members that do step in for the job! Just a suggestion!
Are you still taking suggestions on what can improve the site. If so how about
Trader of the Month
Weekly Trade Night
Is there a chat room here? If not would that help.
Dennis
we do have a chat room
its over here on the left
I did find the chat room on here. What is the trade-a-thon?
Dennis
It has been ages since I've seen any activity in the chat room. Back when I first joined in 2007 it was a flurry of activity and I think Thursdays were the big Chat Room "Trade Night". Since about 2010 or so maybe even sooner the chat room activity for anything has been dead from what I can tell.
I think those of us who frequent the site should dedicate ourselves to setting up shop in chat when we're online and doing card stuff. I have mostly been cataloguing cards lately, but I don't need a laptop for that so I haven't been getting on this site as much. It wouldn't be too hard to have chat set up on my laptop while I work. I can commit to a couple hours in the chat room most nights, but it will usually be between 10pm and midnight central time.
CHAT night was huge at one time
Sounds good. Same thing on the chat room for me.
Thanks,
Dennis
ok down load pictures like facebook
get companys to donate boxes to preview and used hits for contest etc
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