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Collector Zone _ News and Announcements _ Pending Transactions Summary E-mails Now Live

Posted by: bob_TCC Oct 17 2007, 11:38 AM

I'm pleased to announce that a system for sending Pending Transactions Summary e-mails is now live.

Once per week, all members with one or more pending transactions will receive an e-mail that summarizes all of their pending transactions. The e-mail also provides links to update each of those transactions (as their status changes) as well as a reminder to frequently visit the My Transactions section of the Collector Zone to manage all of their transactions.

An example of this e-mail has been attached. wink.gif

We trust that this change will provide a valuable service to our members by simply helping to keep track of their pending transactions and encouraging timely updates to transactions.

-Bob




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Posted by: fourkkids Oct 17 2007, 11:44 AM

Cool Bob.

When is the Graphic Comp.?

Posted by: bob_TCC Oct 17 2007, 11:54 AM

QUOTE(fourkkids @ Oct 17 2007, 12:44 PM)
When is the Graphic Comp.?
*



Soon. I just needed to take a number of transaction-related changes live before moving to a new project. wink.gif

-Bob

Posted by: fourkkids Oct 17 2007, 11:55 AM

Thanks. The other additions are great too!

Kody. wink.gif

Posted by: bob_TCC Oct 17 2007, 11:56 AM

This week's e-mails have been sent and, based on activity so far, they appear to be working. Members are encouraged to let me know if they see any inaccurate details in their summary, don't receive the summary even though they have at least one pending transaction or receive more than one copy of the e-mail.

Thanks,

-Bob

Posted by: baseballguy601 Oct 17 2007, 12:00 PM

wow bob

that's really awesome!

Posted by: 2000 rushing yards Oct 17 2007, 12:30 PM

worked for me!

Posted by: captkirk42 Oct 17 2007, 12:36 PM

Thanks Bob,

I thought that was a new thing when I got one. It will help immensely when people have been on vacation and they see an email listing transactions that need their attention.

Posted by: jmagic87 Oct 17 2007, 12:41 PM

just got mine it willbe helpfull when life gets crazy to keep track of allthe trades for people who do trade alot

Posted by: bob_TCC Oct 17 2007, 03:54 PM

It appears that these weekly e-mails will help in numerous ways. cool.gif

-Bob

Posted by: bob_TCC Oct 17 2007, 05:45 PM

<----- Kicking himself for not doing this sooner.

-Bob

Posted by: Kmart6nets Oct 17 2007, 05:48 PM

Working out that well, huh?

Posted by: bob_TCC Oct 17 2007, 05:54 PM

QUOTE(Kmart6nets @ Oct 17 2007, 06:48 PM)
Working out that well, huh?
*



Early indications are certainly that it will lead to more timely updates to transactions.

-Bob

Posted by: Kmart6nets Oct 17 2007, 05:57 PM

Glad to hear... Also happy to see this site constantly making itself better. Way to go bob!

Posted by: xebulba Oct 17 2007, 06:43 PM

QUOTE(bob_TCC @ Oct 17 2007, 06:54 PM)
Early indications are certainly that it will lead to more timely updates to transactions.

-Bob
*


hopefully it leads to an update of my 133 day old transaction laugh.gif

Posted by: dviv17 Oct 17 2007, 06:48 PM

Yeah, great add!

Posted by: nameant Oct 17 2007, 06:55 PM

Nice Bob, nice.

Posted by: vitalejd Oct 17 2007, 10:13 PM

cool feature! I got my email today.

Posted by: bob_TCC Oct 17 2007, 10:23 PM

Thanks for all of the positive feedback. wink.gif

Moving forward, the weekly e-mails will be sent on Tuesday mornings.

-Bob

Posted by: yankeesjetsfan Oct 18 2007, 08:08 AM

This is a fantastic idea Bob.

Mike

Posted by: bob_TCC Oct 18 2007, 01:21 PM

QUOTE(xebulba @ Oct 17 2007, 07:43 PM)
hopefully it leads to an update of my 133 day old transaction  laugh.gif
*



Check your completed transactions, Brad. wink.gif

-Bob

Posted by: xebulba Oct 19 2007, 12:05 AM

QUOTE(bob_TCC @ Oct 18 2007, 02:21 PM)
Check your completed transactions, Brad.  wink.gif

-Bob
*


yup! i give the new system 6 million thumbs up! thumbup.gif thumbsup.gif

well, not 6 million... but it works great!

Posted by: bob_TCC Oct 19 2007, 10:21 AM

QUOTE(xebulba @ Oct 19 2007, 01:05 AM)
yup!  i give the new system 6 million thumbs up! thumbup.gif  thumbsup.gif

well, not 6 million... but it works great!
*



Thanks. I knew you would be happy when I saw that one get completed.

-Bob

Posted by: arodandgwynn Oct 24 2007, 04:41 PM

Hi Bob,
I think that this is a great idea. The only thing is that today I received 3 of the exact same emails from this. Last time I only got one, so I'm not sure what happened this time. Just thought I'd let you know.

Posted by: bob_TCC Oct 24 2007, 04:43 PM

QUOTE(arodandgwynn @ Oct 24 2007, 05:41 PM)
The only thing is that today I received 3 of the exact same emails from this. Last time I only got one, so I'm not sure what happened this time. Just thought I'd let you know.
*



Thanks for the information. We'll review the code and attempt to determine what might cause that to happen.

-Bob

Posted by: nerk01 Oct 24 2007, 04:44 PM

I too received 3. Is there anyway to turn them off?

Edit: worse case scenario I could auto filter them into the spam folder.

Posted by: Kmart6nets Oct 24 2007, 04:45 PM

Ditto.

Posted by: bob_TCC Oct 24 2007, 04:51 PM

QUOTE(nerk01 @ Oct 24 2007, 05:44 PM)
Is there anyway to turn them off?
*



No. However, they are now "turned off" for you because I simply moved your pending transaction to the Failed Transactions forum since the other member continues to ignore requests to update the status of that transaction.

-Bob

Posted by: bob_TCC Oct 24 2007, 04:51 PM

Did each of you only receive a single copy last week?

-Bob

Posted by: arodandgwynn Oct 24 2007, 04:56 PM

As I stated in my post I did only receive 1 last week, but 3 this week.

Posted by: bob_TCC Oct 24 2007, 04:59 PM

Ok. I apologize for any duplicate e-mails. We'll review the code for this tool again and perform another set of tests prior to next week's e-mails being sent. wink.gif

-Bob

Posted by: arodandgwynn Oct 24 2007, 05:08 PM

Not a problem Bob. The delete button on my e-mail gets a lot of use to so I don't mind adding two more items to the trash. tongue.gif

Posted by: thesobons Oct 24 2007, 05:39 PM

Bob,

I got 3 today and 1 on Tues and 1 on Wed of last week.

Robert

Posted by: bob_TCC Oct 24 2007, 05:41 PM

QUOTE(thesobons @ Oct 24 2007, 06:39 PM)
I got 3 today and 1 on Tues and 1 on Wed of last week.
*



The one on Tuesday of last week was part of the test set that only went to Collector Zone Team members and the one on Wednesday was the first of these e-mails.

The good news is that 3 seems to be the magic number that everyone received. Therefore, it should be easier to find and correct.

Again, I apologize for the duplicate e-mails.

-Bob

Posted by: John30_usa Oct 24 2007, 06:04 PM

Sounds like a great idea. Only thing is I received 3 emails today for a transaction that is almost two years old. not sure whatever happened to the other guy I made the trade with, but he is not around. Is there anyway to get this old transaction closed? I don't want to get 3 emails a week for something I cannot control.

Thanks,
John

Posted by: dviv17 Oct 24 2007, 06:28 PM

Cool, Bob! I received one last week and two this week.

-David

Posted by: bob_TCC Oct 24 2007, 07:38 PM

QUOTE(John30_usa @ Oct 24 2007, 07:04 PM)
Only thing is I received 3 emails today for a transaction that is almost two years old.  not sure whatever happened to the other guy I made the trade with, but he is not around.  Is there anyway to get this old transaction closed?  I don't want to get 3 emails a week for something I cannot control.
*



John,

I went ahead and moved your pending transaction to the Failed Transactions forum since the other member continues to ignore requests to update the status of that transaction.

-Bob

Posted by: John30_usa Oct 25 2007, 08:28 AM

Thanks Bob.

QUOTE(bob_TCC @ Oct 24 2007, 07:38 PM)
John,

I went ahead and moved your pending transaction to the Failed Transactions forum since the other member continues to ignore requests to update the status of that transaction.

-Bob
*


Posted by: bob_TCC Oct 30 2007, 11:34 AM

This week's e-mails have been sent. Members are encouraged to let me know if they see any inaccurate details in their summary, don't receive the summary even though they have at least one pending transaction or receive more than one copy of the e-mail.

Thanks,

-Bob

Posted by: baseballguy601 Nov 1 2007, 02:01 PM

bob did you ever get a chance to look into me and the MSF restriction?

Posted by: bob_TCC Nov 6 2007, 05:43 PM

This week's e-mails have been sent. Members are encouraged to let me know if they see any inaccurate details in their summary, don't receive the summary even though they have at least one pending transaction or receive more than one copy of the e-mail.

Thanks,

-Bob

Posted by: Kmart6nets Nov 6 2007, 06:15 PM

Bob, I got three again.

Posted by: bob_TCC Nov 6 2007, 06:18 PM

QUOTE(Kmart6nets @ Nov 6 2007, 06:15 PM)
Bob, I got three again.
*



wallbash.gif

Of course... Send multiple tests to myself and it looks fine. Send the live e-mails and...

lamo.gif

Please don't use up all of your...

tomato.gif

-Bob

Posted by: Kmart6nets Nov 6 2007, 06:19 PM

tongue.gif It's really not a big deal, as gmail just groups them all together, but I certainly understand why you need to work to get it fixed.

Posted by: colts21 Nov 6 2007, 06:25 PM

I received three copies as well this week. No big deal, just saying.

Posted by: bob_TCC Nov 6 2007, 06:29 PM

<---- Thinks to himself... "How to spin this? How to spin this?"



The system actually has a built-in "irritation factor" which is currently set to 3. The irritation factor is used to assist in encouraging members to update their transactions in order to stop getting e-mails while avoiding causing so much frustration that they stop visiting the site. tongue.gif laugh.gif

-Bob

Posted by: baseballguy601 Nov 6 2007, 06:48 PM

I don't think I got one this week....

Posted by: dviv17 Nov 6 2007, 10:59 PM

Bob, I received 3 as well. I'd prefer it if we only received 1. Also, do you think you could get to my PM sometime?

Thanks,
David

Posted by: bob_TCC Nov 6 2007, 11:18 PM

QUOTE(dviv17 @ Nov 6 2007, 10:59 PM)
I'd prefer it if we only received 1.
*



So would I! tongue.gif

QUOTE(dviv17 @ Nov 6 2007, 10:59 PM)
Also, do you think you could get to my PM sometime?
*



Yes. As soon as I'm prepared to move forward on either item, I'll let you know. At the moment, I'm racing in too many directions. blink.gif

-Bob

Posted by: dviv17 Nov 6 2007, 11:23 PM

Ok, sounds great.

Posted by: crazygood Nov 6 2007, 11:45 PM

Cool!

Posted by: bravesfan09 Nov 7 2007, 02:54 PM

Can you move me off of Current Transactions only yet? You said youd do it by Monday night. Plmk.

Posted by: bob_TCC Nov 7 2007, 02:58 PM

QUOTE(bravesfan09 @ Nov 7 2007, 02:54 PM)
Can you move me off of Current Transactions only yet?  You said youd do it by Monday night.  Plmk.
*



I will do so as soon as I can. Lately, my time seems to be tied up shipping packages for transactions that don't belong to me though. wink.gif

-Bob

Posted by: bravesfan09 Nov 7 2007, 03:02 PM

As always. Thanks.

Posted by: 2000 rushing yards Nov 7 2007, 04:08 PM

recvied 2 today unsure.gif

Posted by: bob_TCC Nov 7 2007, 04:09 PM

QUOTE(2000 rushing yards @ Nov 7 2007, 04:08 PM)
recvied 2 today unsure.gif
*



Members with Yahoo e-mail accounts may have seen a delay in the delivery of TCC e-mails recently. wink.gif

-Bob

Posted by: arodandgwynn Nov 7 2007, 04:30 PM

I received 3 pending summary transactions yest or today.

Posted by: Kmart6nets Nov 17 2007, 04:21 PM

Did you change the day of the week these emails go out on? Or is there a reason I'm getting email reminders on 1 and 4 day old transactions?

Posted by: bob_TCC Nov 17 2007, 06:28 PM

QUOTE(Kmart6nets @ Nov 17 2007, 04:21 PM)
Did you change the day of the week these emails go out on? Or is there a reason I'm getting email reminders on 1 and 4 day old transactions?
*



What's the subject line of the e-mails that you received?

-Bob

Posted by: Kmart6nets Nov 17 2007, 06:42 PM

Notice: Transaction Not Completed

I got two, and neither were for my 30 day transaction.

Posted by: bob_TCC Nov 17 2007, 06:46 PM

QUOTE(Kmart6nets @ Nov 17 2007, 06:42 PM)
Notice: Transaction Not Completed

I got two, and neither were for my 30 day transaction.
*



Odd. If those were sent, there should have been a note added within those transactions - which did not happen.

-Bob

Posted by: Kmart6nets Nov 17 2007, 06:47 PM

Yeah I figured that, so I looked in the threads when I got them, and no one had posted. So I have no idea.

Posted by: Kmart6nets Nov 17 2007, 06:57 PM

I just felt the need to correct myself. 18 days. Not 30.

Posted by: bob_TCC Nov 21 2007, 03:58 PM

QUOTE(Kmart6nets @ Nov 17 2007, 06:47 PM)
Yeah I figured that, so I looked in the threads when I got them, and no one had posted. So I have no idea.
*



I may have figured out a way that this could happen and will be correcting it over the 4-day weekend. Basically, the search engine spiders may have been triggering update requests. laugh.gif

-Bob

Posted by: Kmart6nets Nov 21 2007, 04:04 PM

I have no idea what you're talking about, but sounds good!

Posted by: bob_TCC Feb 27 2008, 06:14 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

I already know that some or all of you received multiple copies of the e-mail. sad.gif

Thanks,

-Bob

Posted by: NGWH Sports Cards Feb 27 2008, 07:17 PM

This is a great idea, Mr. President!~

Posted by: 2000 rushing yards Feb 27 2008, 08:02 PM

recived mine today bob smile.gif

Posted by: baseballguy601 Feb 27 2008, 09:36 PM

I haven't gotten any...maybe I need to get some trades posted!!! wink.gif

Posted by: cireone325 Feb 27 2008, 09:42 PM

received mine

Posted by: Kmart6nets Feb 28 2008, 03:26 PM

Got my one copy

Posted by: bob_TCC Dec 6 2008, 01:45 AM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Dec 12 2008, 12:07 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Dec 21 2008, 02:57 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Jan 7 2009, 05:17 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: RaidersFan4Life Jan 7 2009, 05:30 PM

Hi Bob i've received a couple of them and all my transactions are up to date waiting on others for them to be complete. PLMK THANKS!

Posted by: bob_TCC Jan 7 2009, 05:31 PM

QUOTE(RaidersFan4Life @ Jan 7 2009, 05:30 PM)
Hi Bob i've received a couple of them and all my transactions are up to date waiting on others for them to be complete. PLMK THANKS!
*



Then you're all set, Cory. wink.gif

These summary e-mails are just another service that is provided to help members keep track of their pending transactions and keep those transactions updated. The hope is that these e-mails will minimize the number of update requests that are needed for individual transactions.

-Bob

Posted by: tj2373 Jan 8 2009, 09:39 AM

Got the email yesterday, all of mine just went out over the last few days. Looking forward to posting about my upcoming maildays!

Posted by: bob_TCC Apr 19 2009, 03:24 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Apr 27 2009, 02:24 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC May 4 2009, 01:52 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC May 11 2009, 01:44 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Sep 1 2009, 05:25 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Sep 1 2009, 09:04 PM

These e-mails always lead to at least one reply from a member that wants to complain about the e-mail instead of simply taking a moment to update their pending transaction(s). dry.gif

-Bob

Posted by: Kmart6nets Sep 2 2009, 07:59 AM

An email after ONE day in a transaction Bob?? GEEZ what kind of site do you run that's why people always complain about TCC I'll never understand why you run a site like this....








Mine worked fine, got the email with the summary tongue.gif

Posted by: bob_TCC Jan 23 2010, 05:10 PM

These e-mails have been sent again. Members are encouraged to let me know if they see any inaccurate details in their summary or don't receive the summary even though they have at least one pending transaction.

Thanks,

-Bob

Posted by: bob_TCC Jan 23 2010, 05:34 PM

Glad to see that these e-mails only resulted in 2 failed e-mails, which means we have valid e-mail addresses for the majority of members with pending transactions.

-Bob

Posted by: Johnny Number 5 Jan 23 2010, 05:38 PM

I always get my reminders bob. Keep up the GOod work!
4 plus one is 5

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