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Posted by: gene01011 Dec 13 2007, 11:43 PM

The TCC Collector Zone Transaction Manager generated the following agreement:

gene01011 receives:

NICK SWISHER 07 TRIPLE THREADS "RISING STAR" 3-G/U AUTO #'d/75

Sports Showcase receives:

2005 Donruss Greats Yankee Clippings #YC-4 martin
2005 Topps Pack Wars Young auto


Additional notes:

will mail 12-14-07 in the AM

Posted by: Sports Showcase Dec 14 2007, 12:01 AM

i agree with this trade.

Posted by: Sports Showcase Dec 17 2007, 01:07 PM

received cards today. thanks.

Posted by: Sports Showcase Dec 19 2007, 12:49 PM

can you please reply that you received card? d/c 03070020000252072118 has delivery on 12/16/07. thanks!

Posted by: gene01011 Dec 24 2007, 06:41 PM

i still have not received

Posted by: Sports Showcase Dec 31 2007, 09:12 PM

this is getting weird.. you still have not received card yet.. dont know what to say, delivery confirmation is showing delivered...

Posted by: gene01011 Dec 31 2007, 11:20 PM

its not showing delivered, it is showing:
Label/Receipt Number: 0307 0020 0002 5207 2118
Status: Processed

Your item was processed and left our SPRINGFIELD, MA 01152 facility on December 16, 2007. Information, if available, is updated every evening. Please check again later.

Cut and copied directly from usps.com

Posted by: Sports Showcase Jan 7 2008, 09:22 PM

if you have not received card, i would be pounding your post office... they have it recieved at springfield and left there... it is between there and your post office.

Posted by: finestkind Jan 8 2008, 02:00 AM

Sports Showcase have a little patience please.

Posted by: Sports Showcase Jan 16 2008, 03:17 AM

has card arrived yet? there has been no status change on delivery confirmation...

Posted by: gene01011 Jan 16 2008, 06:13 PM

no not yet

Posted by: Sports Showcase Jan 19 2008, 10:44 PM

It took me awhile with information.. a long while.. i got ahold of the post office in springfield...they informed me after giving them the delivery confirmation that is was scanned and processed out on dec 16th... for you to check your branch post office and give them the delivery confirmation.. either you have received the package or it is sitting at your post office... Springfield also informed me that the package did not go back through them for return.. if it had, they would of scanned the delivery confirmation sticker again...

Posted by: gene01011 Jan 26 2008, 04:42 PM

I would love to see a scan or pic of the DC receipt!!!

Posted by: bob_TCC Jan 30 2008, 12:11 AM

This transaction is being re-opened so that we can all work together to resolve this matter fully and properly.

-Bob

Posted by: bob_TCC Jan 30 2008, 12:16 AM

According to the USPS web site, here is the current status of the package that Sports Showcase sent:


Label/Receipt Number: 0307 0020 0002 5207 2118
Detailed Results:

Bullet Processed, December 16, 2007, 7:28 pm, SPRINGFIELD, MA 01152
Bullet Acceptance, December 15, 2007, 11:16 am, WAVERLY, WV 26184

Based on this, it seems clear that Sports Showcase sent a package to gene01011. However, it also seems clear that gene01011 never received that package. The package is currently missing.

Therefore, we'll proceed with final steps to determine if the package can be located. If that cannot happen, we'll need to proceed with replacement cards or return of the cards that gene01011 sent and Sports Showcase received.

-Bob

Posted by: bob_TCC Jan 30 2008, 12:24 AM

Gene,

I honestly don't believe that is necessary since the issue is not one of whether Sports Showcase sent a package. Instead, it's an issue of how to resolve the fact that you did not receive that package.



Since we know that you did not receive the package, the best theory is that the package was misplaced between the Springfield location and your mailing address. Therefore, it does seem reasonable to ask that you talk to your postal carrier and local post office in order to simply verify that they don't have the package for some reason (insufficient postage, incorrect address, etc.). Is that someting that you can do in the next day or so, Gene?

-Bob

Posted by: bob_TCC Jan 30 2008, 12:27 AM

Don,

Please confirm that you are prepared to immediately mail replacement cards if needed. If so, we'll let Gene make the quick check on his end and proceed as needed based on what he learns.

-Bob

Posted by: bob_TCC Jan 30 2008, 12:29 AM

An e-mail and PM reminder to update the status of this transaction were just sent to gene01011.

Posted by: bob_TCC Jan 30 2008, 12:29 AM

An e-mail and PM reminder to update the status of this transaction were just sent to Sports Showcase.

Posted by: Sports Showcase Jan 30 2008, 09:22 AM

Bob,
I have stated before that I have no problem sending replacements for gene01011. The problem that I am having is that I have been put on restriction due to this. I have also been told that after the restriction that I will be put on "send first only." I am not going to send replacements and be punished for something that is not my fault. I sent trade with delivery confirmation, so if gene01011 did not receive, and delivery confirmation showing that it is still between Springfield and his residence, this should have not been closed and me put on restriction in the first place. I have no problem sending gene01011 more cards. As a matter of fact, I have also state that I have them already packaged with delivery confirmation 0306 1070 0003 8295 8699. I will mail the package as soon as restrictions, that should have never been applied, is lifted. I feel that if anyone was in the wrong it was "finestkind." He started blaming people for this issue, and stating that if they did not mail in two days, that restrictions would be placed. "finestkind" preaches to have patience, well all I can say is "do as I do, not do as I say." Please lift restrictions and notify me and I will take package to post office. I will post the new delivery confirmation that is lifted above. I am a great, honest trader here on TCC. You can look at all my completed trades and sales. I want to keep it that way. Let me know... Don

Posted by: Sports Showcase Jan 30 2008, 08:19 PM

any status on this matter?

Posted by: gene01011 Jan 30 2008, 11:03 PM

Bob,
I have several times and like I have said in past e-mails to Don. They have not seen it. My PO only has 3 employees and for them not to scan a package would just be stupid. Also, The town is very small and I know the 3 PO employees personally so if it had the wrong street addy on it and my name with the correct zip I would receive it and have in the past. The problem I have is I never heard anything about Don offering to send replacements. All I ever got was "Its at your PO go find out why they haven't delivereed it yet, so I did. and I found nothing. I repeat there are only 3 PO workers. The PM General, one other that works in the PO and 1 carrier!! 1 CARRIER!!!!!

Posted by: Sports Showcase Jan 30 2008, 11:09 PM

Gene,
I have been stating in this transaction and through pm's to monitors that I will send replacements once they remove all of this restriction stuff. You did not receive, you did not receive.. okay.. but if they would take all of this stuff off, I will send. The cards must have gotten lost in the mail. I have proof of mailing, but I should not be blamed for the postal service losing something. and, that is what TCC has done to me.. Putting me on restriction and then telling me that I will be placed on "send first". As soon as TCC removes the restrictions, I will mail your replacements and post delivery confirmation that I have already given earlier on this transaction.

thanks,
Don

Posted by: gene01011 Jan 30 2008, 11:14 PM

I had nothing to do with the restrictions. I felt I was getting the blame for not receiving so I contacted a TCC team member to try to work things out. I would accept replacements as long as it is of same BV as the cards you received and I agreed with the card/cards.

Posted by: Sports Showcase Jan 30 2008, 11:15 PM

I have not said that you are at blame.. TCC has already state that I am at blame. That is what I totally disagree with.

Posted by: gene01011 Jan 30 2008, 11:20 PM

the rectriction is between you and finestkind not me and you

Posted by: bob_TCC Jan 30 2008, 11:23 PM

Don,

At this point, I have to address this point and will do so very bluntly...

Your insistence on the order in which things need to occur is only hurting your argument. Instead, you should simply do what is the correct thing to do in this matter - either send replacement cards or return what gene01011 sent to you.

Honestly, I had every intention of removing your restriction entirely once that happened. However, it is becoming inreasingly difficult for me to justify doing that when the impression you are giving is that the only reason you would resolve this matter properly is so you can get what you want.

In the end, the reason for resolving this matter properly should be that you want to make sure another member is satisfied - knowing that you did everything that could have been expected. That is what will guarantee many additional successful transactions here.

Plus, as a side benefit, you would have likely found that you were satisfied with the outcome of the matter as well.

-Bob

Posted by: Sports Showcase Jan 30 2008, 11:26 PM

Bob,
I tell you what, tomorrow cards go out.. d/c is 0306 1070 0003 8295 8699. we will see how long it takes to remove restrictions. I am just really upset about the restrictions. I feel that my integrity was greatly tested. but, cards are going out in morning..

Posted by: bob_TCC Jan 30 2008, 11:33 PM

I understand your concerns and we'll address those. So, thanks for taking care of this matter.

Please just quickly check with gene01011 and make sure that he's fine with what is being sent. I just don't want anyone else to get further frustrated by any issues with what is sent.

-Bob

Posted by: Sports Showcase Jan 30 2008, 11:40 PM

I just hope that you take care of the restrictions.

Posted by: Sports Showcase Jan 31 2008, 02:42 PM

here you go.... i done my part and sent out... please remove restrictions...

<Images removed.>

i will also pm them to you..

Posted by: bob_TCC Jan 31 2008, 08:29 PM

Don,

I'm not seeing any of the 3 images.

-Bob

Posted by: Sports Showcase Jan 31 2008, 08:48 PM

there they are, and i also pm'd you them..

Posted by: bob_TCC Jan 31 2008, 09:01 PM

Don,

I'll get the DC number from the images in my PM. That way, Gene's mailing address isn't posted for anyone and everyone to see.

-Bob

Posted by: Sports Showcase Jan 31 2008, 09:09 PM

okay, that is why i tried not to do the whole address..

Posted by: Sports Showcase Jan 31 2008, 09:10 PM

also, if you can not make out the number.... scroll up and it is there.. i wanted to make sure that you seen the january 31, 2008

Posted by: Sports Showcase Jan 31 2008, 11:55 PM

just got up to check stuff and restrictions are still on there... replacement cards were mailed. i did my end...

Posted by: bob_TCC Feb 1 2008, 06:05 PM

From the USPS web site:

Label/Receipt Number: 0306 1070 0003 8295 8699
Status: Acceptance

Your item was accepted at 12:54 PM on January 31, 2008 in WAVERLY, WV 26184. Information, if available, is updated every evening. Please check again later.

Additional updates related to this transaction will be provided by no later than tomorrow.

-Bob

Posted by: Sports Showcase Feb 2 2008, 08:38 PM

Label/Receipt Number: 0306 1070 0003 8295 8699
Status: Processed

Your item was processed and left our SPRINGFIELD, MA 01152 facility on February 2, 2008. Information, if available, is updated every evening. Please check again later.

Posted by: Sports Showcase Feb 2 2008, 08:45 PM

I also received this email from the postal service. they are going to track the first package down for me. I answered there questions and replied back..

Dear DON FLEMING,

Thank you for contacting us because First Class Mail item number, 03070020000252072118, has not been received.

I apologize that we do not have any additional information regarding the status of your item. Complete tracking information is only available for Express Mail® items. Services that confirm delivery are designed to be a low cost alternative to full tracking. Retail rate Delivery Confirmation™, which is brought into the Post Office™ for mailing, will include an acceptance scan. It does not include tracking of the package en route.

I will gladly report this issue for immediate attention. However, I need some additional information so this can be sent to the correct office and you can be contacted:

- Full name of the recipient
- Address of the recipient
- Location the mail item was sent from (sender’s residence, other residence / business, Post Office™ ZIP Code™, Collection Box®, or unknown)
- Time and date the mail item was sent
- Contents of the mail item and value
- Whether you would like to receive a call regarding this issue (There is no guarantee that further information can be provided via email.)
- If you suspect foul play:
- Do you know who was involved?
- Do you know the name(s) of whom you suspect?
- Was it a Postal employee?
- Do you have a description?

If I can be of assistance to you in the future, please don’t hesitate to contact me.

Thank you for choosing the United States Postal Service®.

Regards,

Debbie L

Posted by: gene01011 Feb 2 2008, 08:54 PM

I should get it monday however I work till 10pm monday so as soon as I get home and see it is here I will post it. And BTW I hope the USPS finds the other one for you and if it ever shows up here I will send it back to you.

Posted by: Sports Showcase Feb 2 2008, 08:58 PM

thanks gene.. i believe you will and do not believe that you have received it. sorry if you took things the wrong way. i just felt that TCC was wrong for putting the restrictions on an open transaction were i had shown proof of sending.

Posted by: gene01011 Feb 2 2008, 09:04 PM

I appoligize for the restriction I know I didnt put it on you I just contacted a TCC team member for some help on what to do. This is the first time this has ever happened to me since I joined TCC. I hope to do more trading with you and I am sure Bob with take the restriction off.

Posted by: Sports Showcase Feb 3 2008, 04:20 AM

this is the first time that it has happened to me with a delivery comfirmation. The way that I was told, I never sent card in the first place. I do not know why they do not take the restrictions off. Oh well... I have done everything that I can.. I hope you enjoy the replacements. I tried my best to give you equal value.

Posted by: Sports Showcase Feb 3 2008, 06:31 PM

i thought the restrictions was supposed to be removed..

Posted by: Sports Showcase Feb 4 2008, 10:31 AM

this is the same status that i received from my first delivery comfirmation that I am receiving on this delivery comfirmation.


Label/Receipt Number: 0306 1070 0003 8295 8699
Status: Processed

Your item was processed and left our SPRINGFIELD, MA 01152 facility on February 2, 2008. Information, if available, is updated every evening. Please check again later.

Posted by: Sports Showcase Feb 4 2008, 05:24 PM

Label/Receipt Number: 0306 1070 0003 8295 8699
Status: Arrival at Unit

Your item arrived at 7:53 AM on February 4, 2008 in CHESTER, MA 01011. Information, if available, is updated every evening. Please check again later.



there you go.. now please remove restrictions from my account. i have done exactly what was asked. If not, oh well, I give up I have tried.

Posted by: gene01011 Feb 4 2008, 11:03 PM

replacments received today and cards are acceptable.
Thanks Don.

Posted by: Sports Showcase Feb 4 2008, 11:12 PM

no problem gene. got scared when the delivery comfirmation shown stopping before your town again.

Posted by: bob_TCC Feb 4 2008, 11:26 PM

Glad to see this matter resolved properly!

As mentioned previously, my concern with this transaction was mainly focused on some of the comments being made in relation to gene01011's honesty in this matter, comments in relation to the action of team members and comments about requirements on how this matter would be resolved. My concerns have not been and are not about whether Sports Showcase should be involved in additional transactions.

Therefore, based on a review of Sports Showcase's complete transaction history and a belief that a continuing restriction would indeed be an excessive response to this matter (considering some of its unique details), all restrictions are removed from the Sports Showcase account.

This trade is now closed as complete.

-Bob