So today I went to Wal-mart and figured, I am going to bust some boxes, I spent 60 plus dollars on 2 Leaf Green Blasters with 2 autographs per box and a Yellow Leaf box which gives you 1 autograph per box and the entire set.
So I was pumped, I couldn't wait, the first box I opened was the Green Blaster, I got about 5 RG3 rookies, a Luck RC (comes in every box) and about 3 trent richardsons.
Well the worst part of box one was I didn't get one autograph in the box.
So I said I will ship it back to Leaf and they will fix it no problem.
I then opened the yellow box, I got a Gold RG3, a Blue set and a Jonathan Martin Autograph from Stanford.
I was pumped but in the box you are suppose to get a 3 card RG3 rookie set, and i got it but they were bent.
So I said jeez I will just send this back with the other box and they will replace it, at least I got an auto in this box.
I opened my last box of Green and again I didn't get an autograph. So I bought 5 autos and I only got one and 3 bent RG3 cards.
I was upset so I called the President, he has a number on the site. I called it, and he picked up the phone. I started to tell him that I was mad, with what happened. He said listen I am so sorry, I am an avid collector myself. I would hate to have this happened, you are the first person to call and have this happen, I am glad you contacted me, I am going to contact our packaging company and say something because if you are getting none in a box then there are others. I am going to do something about this and do it immediately.
He said send me the UPC's for the boxes you bought and the RG3's and I will make sure you are a happy Leaf collector when I get it.
He said send it to Brian and I got you, because it will come right to my desk. He apologized several times and said he is going to make sure I am taken care of. I will update you all when I get it back.
Damond
Bummer, sounds like it will be taken care of though.
brian gray is who you talked to and he is a first rate guy.
I guarantee he will makeit right!
wow, you know him like that, well that is good to hear. He seemed like a really good guy. I was just going to voice my opinion, and send back my stuff and hope the took care of it, but he apologized a few times and said he is going to make it right for me. I was really happy.
Damond
A company that appreciates its customers, what?
Ive talked to Brian a few Times.
He seems like a class guy.
If you ever read his facebook stuff, he appears to have our interests at heart
Still have not heard anything, I hope I get it soon
From everything i heard he will do what he says he is a great guy and top rate in customer service.
On another note lmk if you are willing to trade the jonathan martin auto would like it for the dolphins PC. Thanks.
Good luck w/ leaf.
I have two Martin Autos now, both Blue and Red, I have not heard back from them yet
UPDATE*****
He sent me 2 autographs as a replacement he sent me the Fullback from USC and a CB Leonard Johnson autograph with 3 special Robert Griffin rookies from a card show in New Jersey
Well I take that back they were both Vikings, it was not Leonard Johnson it was Greg Childs and Rhett Ellison
I think he must have thought I was a Vikings fan?
not bad. Nice to see him send something.
thanks gadsen
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