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New Upper Deck return policy, All packages must have a case number!
northicehero99 |
Feb 5 2010, 07:25 AM
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Posts: 40,163
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First Name: Brian
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QUOTE(DawgPounder @ Feb 4 2010, 01:19 PM) Sent in a replacement to UD at the end of October (with the case # on the envelope) and haven't heard a thing. their letter stated that their goal for a resolution is 4-5 weeks....we are now going on 13. DLP's process is so much easier, plus you can keep track on line of the status and ask direct questions on the site. Yes I think the DLP way is the best, at least you can pop on anytime and see what is going on, and ask a question if nothing seems to be going on.
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