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> Panini Contact?

nuhuskers
post Nov 30 2016, 07:49 PM
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Does anyone have a good contact phone number for anyone at panini? I have a couple redemptions that have been out there for a while and I am considering trying to trade them for something else. However I can't get a hold of anyone. You used to be able to do this online but not any more I call the phone number on their website and sit on hold for ever until it eventually hangs up on me. I have sent an email to the address that they give when you call in but no response in almost a month. They definitely make it difficult to talk to someone. Thanks


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redwing40
post Nov 30 2016, 10:49 PM
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I had a Sheahan AU/RC that was over due, I forgot how I did it but on the your redemption page, I clicked something to get them to respond to me, it took one day and I told them about the card I was waiting for and they sent me a replacement the same week, I'll look and see what I did, thought I posted it in another thread about it.



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nuhuskers
post Nov 30 2016, 11:02 PM
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QUOTE(redwing40 @ Nov 30 2016, 09:49 PM)
I had a Sheahan AU/RC that was over due, I forgot how I did it but on the your redemption page, I clicked something to get them to respond to me, it took one day and I told them about the card I was waiting for and they sent me a replacement the same week, I'll look and see what I did, thought I posted it in another thread about it.
*




That was most likely how I did it before as well but now I don't see where that is an option.


Always looking for

Anything Byron Chamberlain! (Football)
Anything Joe Bisenius! (Baseball)



If I Don't ask for a price I am not buying. Thanks!

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redwing40
post Nov 30 2016, 11:07 PM
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Okay I just looked, go to new request and a pop up window pops up, click Factory damaged card. Click year, brand hockey doesn't matter really as there is no card, just fellow the steps so you can write in the note section on the page, write a brief on your redemption, write your request number with it along with any other request number, and make sure you say your trying to find out about your redemption, and cant contact anyone through the website or phone.

It worked for me, took one day to get a response, if that don't work, try quality assurance underneth Factory Damage and follow the same steps.

Hope this helps and let me know if they contacted you as I'm sure there are other members going through the same thing smile.gif



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redwing40
post Nov 30 2016, 11:09 PM
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QUOTE(nuhuskers @ Dec 1 2016, 12:02 AM)
That was most likely how I did it before as well but now I don't see where that is an option.
*


I'm on the page now on my account, and ran through the steps to make sure it works, its good still wink.gif



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nuhuskers
post Dec 1 2016, 07:06 PM
Post #6

TCCs #1 Byron Chamberlain & Joseph Bisenius Collector
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I'll give it a try. One is just a common football auto but the other is a contenders Patrick kane auto serial #d to 25. thanks


Always looking for

Anything Byron Chamberlain! (Football)
Anything Joe Bisenius! (Baseball)



If I Don't ask for a price I am not buying. Thanks!

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northicehero99
post Dec 2 2016, 06:10 AM
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QUOTE(nuhuskers @ Dec 1 2016, 07:06 PM)
I'll give it a try.  One is just a common football auto but the other is a contenders Patrick kane auto serial #d to 25.  thanks
*

Bryce, I went the website last night and it used to be that you could click on the request and ask questions, but it looks like they eliminated that function. I still have 4 outstanding with them, two over a year. Please update how it goes as I need to do the same thing.

You might want to go to their rewards site and see what they have on there to get an idea of stuff / players available before you call so you can counter if they say they don't have something available.



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maple19
post Dec 2 2016, 02:27 PM
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same here got 3 out standing and 2 of the 3 are not on my page any more 2 years waiting for a Score Hot Rookie Morgan Rielly and 1 year classic Nick Name AU Resch both were on my list but gone some one told me you have to phone



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Collect Leafs & Blue Jays ,Canadian Born Sports or Non Sports AUTO I Need

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northicehero99
post Dec 2 2016, 03:16 PM
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QUOTE(maple19 @ Dec 2 2016, 02:27 PM)
same here got 3 out standing and 2 of the 3 are not on my page any more 2 years waiting for a Score Hot Rookie Morgan Rielly and 1 year classic Nick Name AU Resch both were on my list but gone some one told me you have to phone
*
Mike did you check your closed requests? Once they start processing them they move them to closed.



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nuhuskers
post Dec 2 2016, 10:02 PM
Post #10

TCCs #1 Byron Chamberlain & Joseph Bisenius Collector
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Posts: 6,901
Joined: 11-August 08
From: Sergeant Bluff, Iowa
First Name: Bryce
Transactions: 376
(View: Pending | Failed)

eBay: nuhuskers24


Awards:
Pull of the Month MAR 15

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Create Transaction


QUOTE(redwing40 @ Nov 30 2016, 10:07 PM)
Okay I just looked, go to new request and a pop up window pops up, click Factory damaged card. Click year, brand hockey doesn't matter really as there is no card, just fellow the steps so you can write in the note section on the page, write a brief on your redemption, write your request number with it along with any other request number, and make sure you say your trying to find out about your redemption, and cant contact anyone through the website or phone.

It worked for me, took one day to get a response, if that don't work, try quality assurance underneth Factory Damage and follow the same steps.

Hope this helps and let me know if they contacted you as I'm sure there are other members going through the same thing smile.gif
*




I tried this yesterday and tonight I see that the request has been closed with no response.


Always looking for

Anything Byron Chamberlain! (Football)
Anything Joe Bisenius! (Baseball)



If I Don't ask for a price I am not buying. Thanks!

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northicehero99
post Dec 2 2016, 10:14 PM
Post #11

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QUOTE(nuhuskers @ Dec 2 2016, 10:02 PM)
I tried this yesterday and tonight I see that the request has been closed with no response.
*

That is not a good sign.



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